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With the Joblogic platform you can:
Benefit
Features
Supercharge your business
Manage your business from one place. The Joblogic platform makes light work of tedious tasks. It’s also automated, making your life easier.
- SMS/Email notifications & alerts
- Scheduling
- Mobile engineer app
- Reporting & dashboards
- PartsArena integration
- Stock control
- SFG20
- Asset management
Say goodbye to stress
There’s no paper work. Everything’s in the cloud. And it connects directly into your accountancy platform. Oh, and it helps with Making Tax Digital.
- Electronic certifications
- Accounts integration
- Job tracking
- Planned maintenance
- Customer portal
- Mobile engineer tracking
- F-Gas compliance
Make payments even easier
Easier, faster, branded and more secure payments. Offer card, cash or finance options to your customers. Get paid quicker, all with a tap of a button.
- Invoicing
- Job costing
- Payments integration
- Customisable quote & invoice templates
- Purchase orders
- Quoting
- Schedule of rates
Used by thousands of businesses across the UK
"It is now so easy to bill time and materials – everything is already in the system and shows up on the invoice."
Pete Korellis, President
"The system affords us a great deal of confidence in all areas of our operations from the effective planning of our PPM activities to the management of our reactive business."
Andrew Saffin, Divisional Manager
"Customer satisfaction has improved since the use of Joblogic. Work is completed more efficiently and payments made easier. Landlord’s Gas Safety Certificates can be emailed automatically as soon as a job is complete."
Stephen Walker, Owner
FAQs
Read our answers to the questions our customers ask most frequently
Finance FAQ's
When will I be paid?
Upon job completion, the customer will receive an email to provide their satisfaction with the job. Subject to an approved satisfaction survey, you will be paid within 5 working days.
Why haven’t I been paid?
We allow customers up to 10 working days to confirm that they are happy the job has been completed. Payments will be processed as soon as confirmation from the customer is accepted. Failure to respond will trigger an investigation process with the payment provider and you being contacted with next steps, should this situation arise.
Can I still take a cash deposit?
Yes. However, taking a cash deposit will remove some payment options for customers.
How will I know what payment option a customer has chosen?
This information will be in an email sent to you via the Joblogic platform with details that the quote has been accepted by the customer.
Can I discuss payment options with a customer?
If the customer asks about payment options, advise them that details of all options can be reviewed in the quote. You are not permitted to discuss any payment methods other than cash & card with your customers. Failure to adhere to this rule will lead to censure & ultimately removal from having the ability to offer the full range of payment options.
What if a customer calls me regarding their Finance?
You must always direct the customer back to their finance agreement pack that they would have received when they applied for finance. This document will contain all the contact details they require for their finance provider. You are not permitted to discuss any aspects of finance with your customer. Failure to adhere to this rule will lead to censure & ultimately removal from having the ability to offer the full range of payment options.
What if a customer cancels the job after accepting a quote?
You will be notified via the Joblogic platform.
Will the payment method ever change?
Customers can choose to pay an installer direct rather than by alternative payment methods and have up to 14 days from accepting the original payment method to do so. You will be notified via the Joblogic platform and the responsibility for payment will be between the installer and the consumer.
Who does the finance company work with?
The finance provider works with many high street brands providing different types of finance solutions that meet your needs. Some of our largest partners include Currys PC World, DFS, Sofology, ScS, iGO4, ASDA, Marriott®, Flybe, Everton Football Club, Wolverhampton Wanderers, West Bromwich Albion, Dixons and many more.
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